FoodVillage
Online Ordering System

Source: Statista

Missing out on
your slice of the pie?

Restaurant-owned services hold 71.1% share in the Malaysian food delivery market worth RM595 million.

As much as you are enjoying the sales that Platform-to-Consumer such as Foodpanda, GrabFood and the like provide, imagine how much you are missing out if you do not join the rest who have their own delivery service platform?

The Ultimate turnkey food delivery solution

Launch Your Online Food Delivery Service In Just Days Without Commissions!

Some Of The Brands that use us

Tired of multiple systems and the high costs of managing them all? Now there’s an affordable alternative.

Key Features In One Commission-Free System

Pickup

Customers will be able to easily pickup 'now' orders or at a later time with real-time confirmation.

Delivery

Customise delivery times, zones and charges with auto-triggers to popular delivery services.

Dine-In

Customers can place orders directly from their table via QR code which can be password protected.

Table Reservation

Manage reservations in real-time, giving customers a premium service experience.

Who is this system suitable for?

No Existing Website

Start receiving orders within hours by simply linking to your store hosted by us. We can build a branded web store for you too.

Non-Transactional Website

Link to your store with your own domain hosted or link to your store hosted by us.

Web Store With only delivery & Pickup

Get a system make-over and enable Dine-In ordering and Table Reservations.

Upscale With iOS & Android Apps

Build your brand with your own iOS and Android mobile app.

How your F&B Business will benefit from this system

CUSTOMER-CENTRIC

Feature-Rich
Customer Experience

Present a system that is made specifically for F&B that is rich in features yet user-freindly, that will keep customers coming back and spending more.

operations optimisation

Easy Backend Management System​

Managing orders and bookings will be a breeze from now on with the easy to use interface, while automating customer order updates.

GROWTH TOOLS

Monitoring & Promotions for Growth

Never drive your business blind again. With a fully integrated system that marries real-time analytics and powerful promotions that drive sales.

unrivaled value

100% Commission Free with 0 Contracts

Pay a flat monthly fee with no contracts. Though we're cost-effective, cheap is not what you are looking for but the amazing value you receive per RM.

ALSO AVAILABLE

Your Own Branded Mobile App

Take your business to the next level with your own downloadable Apple and Android mobile app.

Food & Beverage businesses with its own branded mobile app experience a boost in customer loyalty — with a 10% increase in order frequency per diner!

Frequently Asked Questions

It can be easy! While there are a lot of features, everything is explained as you progress through the setup. Setting up your basic restaurant details can be done in as little as 15 minutes. There is always a detailed online setup manual when you need help. If you need additional assistance in this area, contact us at any time or pay for our complete setup package.

FoodVillage is an online ordering system that works on a separate and independent website. It can either be a domain under our brand (FoodVillage) or yours.

 

Example:
yourstorename.foodvillage.menu or
outletname.yourdomain.com. 

 

Simply link to your FoodVillage ordering system from anywhere and process orders. So you don't need your own branded website if budget is a concern, because the store will be your website that is transactional. 

Not at all. This online ordering system can function as a website on its own while being fully transactional Web Store, to keep costs low.

 

You can include all the important information such as your hours, map, address, contact, contact form and social links.

 

Is then a website necessary? A website is necessary for branding and also for more features that are non transactional in nature, such as, blogs, YouTube videos, full screen food galleries, updates and to link to all your outlets from one place. We have and we can build one for you should you need one. 

We understand that all F&B operators during COVID-19 are struggling and need a system that will not only get them on their feet now but is powerful enough to grow their business now and as things normalise.

 

By allowing users to setup the system themselves a lot of the cost is reduced. But if running the business and cooking is what you do best, then you can hire us to set it up for you for a small fee for up to 50 products including variations.

 

Do you still need something cheaper? Contact us for a term trial package.

There are, but only a few, but none as powerful. Ultimately, it isn't how low your cost is, but the highest return you can get while being easy to use both for you and more importantly your customers!

With compatible devices such as Windows 7 or above PC or any Linux based device you will be able to print orders and receipts for both your customers and kitchen with compatible thermal printers. 

 

All this information is detailed in the digital user manual that is provided after your purchase. 

You can change your subscription plan at anytime. For the starter plan you can turn on certain features not available in your package for a small additional cost. Contact us for more details. 

Absolutely! The only limitation is where an internet connection is not available or if there aren't any suitable payment gateways. But if that is the case, let us know and we can look into integrating a new payment gateway of your choice.

Also, there is always the option to transact using cash or online bank transfer (FPX) with details provided for that transfer.

Yes it can. The present system's dine-in order type can be used by your waiters and cashiers to punch in orders. Having said that, we are constantly working to improve the system. It is our goal to improve this as an additional feature in the future.

Totally! This system is designed fundamentally as a F&B ordering system, so it is infinitely scalable to support as many outlets as you can imagine. 

 

Here is a glimpse of what is possible. To taylor each of these features according to each specific outlet that may be in different cities or countries:

  • Inventory management
  • Menu offerings
  • Operational hours
  • Staff access to one or more outlets
  • Payment gateways (for different companies operating under the same brand)

Yes. You can use a simple formula to increase the lead time if there are too many orders coming in at the same time. And since this is fully automated, your staff will be freed up to do less menial tasks. 

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